Most practice software is sold to the veterinarian and used by the technician. The treatment sheet, the drug counts, the inventory and the client texts are technician work, and they are usually the parts that got the least design attention. VetPro started from the other end.
The treatment sheet knows what is due
A veterinarian admits the patient and writes orders on the treatment sheet. VetPro schedules one slot per due time. Technicians mark each slot done or skipped with a reason. A slot left untouched for an hour is recorded as missed, so a busy night does not quietly become a gap in the record. The hospital board shows every inpatient, what is due, and what was missed, with NPO and colic-watch alerts where they belong. Anesthesia records live alongside.
Drug counts that do not depend on memory
Controlled prescriptions go to an append-only log automatically, with a running balance. Counts and wastes need a witness. When the inspector asks, the log exports to Excel. Nobody rebuilds the balance from a notebook.
Inventory by lot and by truck
Stock is received in lots, dispensed soonest-expiry first, and tracked per location, including each truck. Items are found by barcode, SKU or lot. When a veterinarian signs a note that used stock, the deduction is proposed, and someone approves it in Charge Review with the invoice line. The practice stops finding out about a stock-out on a Friday afternoon; Practice Brain surfaces it ahead of time, along with abnormal panels with no return visit and overdue Coggins.
Labs, images and certificates
Order a lab, print or email the requisition, record the results and see multi-year trend charts. Entry is manual today; IDEXX, Antech and Zoetis connectors activate per practice with the lab. DICOM files and plain images open in the built-in viewer with measurement tools. EIA test records and Certificates of Veterinary Inspection are prefilled from the record and signed on screen.
Talking to clients
Text clients from a practice number. Replies land on the client's timeline and in a shared inbox, and consent and STOP are always honored. Intake, treatment, anesthesia and euthanasia consents are signed by link or on a tablet and filed as PDFs with a tamper-evident hash.
In the barn, the same idea
For technicians who also work barn side, StallWise applies the same thinking: tasks are acknowledged and completed with a note or photo, each step is time-stamped, and feeding, turnout and doses logged with no signal sync in order when it returns. A medication logged in the barn is what ShowSafe Pro reads when the trainer asks whether the horse is clear for the weekend.
Every VetPro plan includes unlimited staff, with two-factor sign-in and role permissions set per practice. See VetPro or read how StallWise handles staff tasks.