Restoring a purchase on iPhone

Got a new phone or reinstalled? Restore your App Store subscription in a tap.

  1. Sign in to the ShowSafe Pro app with your login.
  2. Tap More > Settings, then View Plan.
  3. Tap Restore purchases. You will see Your App Store subscription is active on this login.

If the screen already says your ShowSafe Pro subscription is active, there is nothing to restore.

If it says No ShowSafe Pro subscription was found for this Apple ID, check that the iPhone is signed in to the Apple ID you bought with (Settings > your name > Media & Purchases). If it says the subscription belongs to a different login, sign in with the email you used when you subscribed. If you subscribed on the web instead, there is nothing to restore: just sign in with the same login.

Still stuck? Send us a message from this page and include the email you sign in with.

Still stuck? Write to [email protected] with the email you sign in with, or use Help inside the app. A person on our team will answer.